Privacy Policy

The data controller is Nora Dark Bakery, an artisan bakery located at Ensenada 1000, Maneadero, Ensenada, Baja California, México.

• Email: info@noradarkbakery.com
• Phone / WhatsApp: +52 646 151 4393
• Instagram: @nora_darkbakery

Depending on how you contact us or use the site, we may process:

• Identification and contact details: name, email address, and phone number (if you provide them).
• Message content: subject and text you send via the form or WhatsApp.
• Technical browsing data: theme preference (light/dark) stored on your device, selected language, and cookies as described below.
• Social media data: if you interact with our profiles (for example @nora_darkbakery), those platforms’ policies also apply.

We use your data to:

• Answer questions, special orders, inquiries, or suggestions.
• Coordinate orders, store pickup, or delivery when applicable.
• Improve site experience (language, display preferences).
• Comply with legal obligations when required.

We process your data mainly based on your consent when you send a message or start a conversation, and on our legitimate interest in responding to requests related to our bakery products and services, without prejudice to the rights you have under applicable Mexican personal-data protection law.

We do not sell your personal data. We may share it only when needed to serve you:

• WhatsApp / Meta: the site form may open WhatsApp with a pre-filled message; that conversation is handled on Meta Platforms’ service and is subject to Meta’s terms and privacy policy.
• Technology providers: website hosting and services required to operate the site.
• Authorities: when required by law.

If you contact us via Facebook or Instagram, Meta’s policies also apply to those interactions.

We keep your data only as long as needed to handle your request and, where applicable, for legal or claims-related obligations. WhatsApp or email messages are retained according to our operational needs and the tools we use.

You may request access, rectification, cancellation, or objection to the processing of your data (ARCO rights), as well as limitation of use or objection to specific processing, to the extent allowed by applicable law.

To exercise these rights, email us at info@noradarkbakery.com or message us on WhatsApp at +52 646 151 4393, including your name, a contact method, and your specific request. We may ask for reasonable information to verify your identity.

We apply reasonable measures to protect the information you entrust to us. No transmission or storage method is 100% secure; please do not send sensitive data through the form or WhatsApp (for example passwords or full banking details) unless strictly necessary.

We may use cookies or local storage to remember preferences (such as site theme or your cookie choice) and, if analytics are enabled later, to understand aggregated site usage.

Cookie Policy

Our services are aimed at the general public. If you are a parent or guardian and believe a minor has sent us personal data, contact us so we can review and, where appropriate, delete it.

We may update this policy to reflect changes to the site, our processes, or applicable rules. We will post the current version on this page with the last-updated date.

If you have questions about this Privacy Policy or how we process your personal data:

• Nora Dark Bakery
• Ensenada 1000, Maneadero, Ensenada, Baja California, México
• info@noradarkbakery.com
• +52 646 151 4393